CRM Partnership Systems - Mobile & Wireless Guide Results for CRM Partnership Systems
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Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft
by Orange Business Services
July 20, 2009
- (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.
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Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability
by SAP AG
January 23, 2009
- (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.
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Microsoft Dynamics CRM Online Case Study: Data Reduction Systems
by Microsoft
September 09, 2009
- (Free Research) Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.
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High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live
by Microsoft
September 10, 2009
- (Free Research) Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.
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Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile
by Microsoft
September 09, 2009
- (Free Research) In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.
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Which Off-line CRM solution for Field Force?
by Wipro Technologies
October 21, 2009
- (Free Research) This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
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Drive Business Processes: Achieving the "Last Mile" of Business Productivity
by Microsoft
March 01, 2007
- (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
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Empowering the Mobile Enterprise
by Pivotal CRM, a CDC Software solution
February 20, 2009
- (Free Research) This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity.
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Working the Way Salespeople Work
by Oracle Corporation
September 2008
- (Free Research) This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.
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Connect and Empower Mobile Salespeople
by Oracle Corporation
June 2009
- (Free Research) Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
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Increase Your Returns Using Event-Based Marketing
by Infor CRM
July 2009
- (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
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Customer Experience IQ Report
by Vovici
October 2009
- (Free Research) The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.
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The Global Small or Medium-Sized Business (SMB)
by Cisco Systems, Inc.
August 2009
- (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.
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Find, Qualify, and Close More Business Faster With a Free Trial of ZoomInfo
by ZoomInfo
May 2009
- (Free Research) In today's economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.
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7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives
by Vovici
October 2009
- (Free Research) In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.
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Document Automation Strategies in a SaaS Environment
by Esker Inc.
September 2009
- (Free Research) This podcast explores what makes Software as a Service (SaaS) a solid strategy to automate processing of vendor, customer and sales documents and discusses why this is fast becoming a popular option for cost-conscious businesses.
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5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices
by LogMeIn, Inc.
September 2009
- (Free Research) This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business.
(WHITE PAPER)
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Communications Skills for Remote Support
by LogMeIn, Inc.
September 2009
- (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
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Effective Strategies for Capturing the Voice of the Customer
by SPSS Inc. Worldwide Headquarters
March 2009
- (Free Research) This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
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Implementing Cisco's Web 2.0 Collaboration Technologies
by Global Knowledge
May 2009
- (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
(WHITE PAPER)
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Best Practices in the Call Center: A Customer Touch-Point Methodology
by Oracle Corporation
January 2009
- (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.
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Award-Winning VoIP Provider Deploys Five9 in Profit Centers to Launch Marketing Campaigns
by Five9
September 2009
- (Free Research) Read case study to learn how Vonage selected the Five9 Virtual Call Center Suite to launch an ambitious campaign to win back over 70,000 customers. Read on to learn how Five9 Virtual Call Center Suite offers superior-quality VoIP, predictive dialer, inbound call capabilities, comprehensive management and customer tracking tools, and more.
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Presentation Transcript: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers
by PC Connection in partnership with Intel
October 2009
- (Free Research) Read this transcript featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel's Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments
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PODCAST: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers
by PC Connection in partnership with Intel
September 2009
- (Free Research) Join this Podcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments.
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Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers
by PC Connection in partnership with Intel
September 2009
- (Free Research) Join this Webcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments.
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