CRM Systems Go Head To Head - Mobile & Wireless Guide Results for CRM Systems Go Head To Head
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Adoption of Mobile Devices in the Workplace: Striking the Right Balance
by Lumension
March 11, 2009
- (Free Research) Whether the economy is doing well or not, business leaders are always looking for the technological edge to bump up productivity and get more out of their workers. But new innovations always introduce new risks. The hallmark of a good C-level executive is the ability to balance the benefit of innovation with solid risk mitigation.
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Microsoft Dynamics CRM Online Case Study: Data Reduction Systems
by Microsoft
September 09, 2009
- (Free Research) Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.
(CASE STUDY)
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Drive Business Processes: Achieving the "Last Mile" of Business Productivity
by Microsoft
March 01, 2007
- (Free Research) Bring the two most powerful information systems in your business together more intuitively and more completely than ever before. Microsoft Dynamics and the Microsoft Office system work together in new ways to help workers reach the information and people they need to be productive and deliver excellent customer service.
(WHITE PAPER)
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More Accurate Inventory Control Delivers Better Customer Service: Virco Case Study
by CDC Global Services - Catalyst
September 17, 2009
- (Free Research) In this case study you will learn how Virco turned to Catalyst, to improve its efficiency and lower costs related to warehouse activities. Catalyst is a warehouse management system that works with current SAP foundations and provides accurate inventory control to eliminate stock-outs, without negatively impacting customer service.
(CASE STUDY)
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Hidden Dangers in the Mobile Worker Jungle
by Blue Coat
March 2008
- (Free Research) This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more secure experience for all of the company's mobile and remote workers.
(WHITE PAPER)
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Unified Email and Web Security for Small Businesses: Reduce Management Complexities and Increase Security
by Webroot Software, Inc.
September 2009
- (Free Research) The head of IT for Sunco Cabinets, a small business, felt the new Web Security service might be the answer to simplify enforcement of Sunco's Internet use policy and protect against emerging web-based threats. Read this case study to learn how this Webroot solution gave Sunco the protection they needed.
(CASE STUDY)
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Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability
by SAP AG
January 2009
- (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.
(ARTICLE)
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High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live
by Microsoft
September 2009
- (Free Research) Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.
(CASE STUDY)
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Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile
by Microsoft
September 2009
- (Free Research) In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.
(WEBCAST)
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Which Off-line CRM solution for Field Force?
by Wipro Technologies
October 2009
- (Free Research) This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
(WHITE PAPER)
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Empowering the Mobile Enterprise
by Pivotal CRM, a CDC Software solution
February 2009
- (Free Research) This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity.
(WHITE PAPER)
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Working the Way Salespeople Work
by Oracle Corporation
September 2008
- (Free Research) This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.
(WHITE PAPER)
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Connect and Empower Mobile Salespeople
by Oracle Corporation
June 2009
- (Free Research) Read this free white paper to see how mobile CRM will give your sales team a winning record on the road.
(WHITE PAPER)
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Customer Experience IQ Report
by Vovici
October 2009
- (Free Research) The Customer Experience IQ (CEIQ) report identifies the six secrets of highly effective customer experience programs that every company can use to create true customer loyalty. Read this paper to learn which customer experience programs that organizations have implemented are most effective at driving customer loyalty.
(WHITE PAPER)
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Improving Employee Productivity with Cisco® Unified Mobility
by Global Knowledge
August 2009
- (Free Research) This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
(WHITE PAPER)
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Increase Your Returns Using Event-Based Marketing
by Infor CRM
July 2009
- (Free Research) Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite.
(WHITE PAPER)
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The Global Small or Medium-Sized Business (SMB)
by Cisco Systems, Inc.
August 2009
- (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.
(WHITE PAPER)
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Security Goes Virtual
by AT&T Corp
October 2009
- (Free Research) Virtualization offers the opportunity for a more hands off approach to security. It eliminates the need for local hardware, as well as the time required for security administration. It frees users from worrying about arcane technical details, and eliminates the need for constant attention. Read on to learn more about the benefits of virtualization.
(WHITE PAPER)
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7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives
by Vovici
October 2009
- (Free Research) In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.
(WHITE PAPER)
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Go Green with Ease: Five Steps for Small IT Shops
by Cisco Systems, Inc.
February 2009
- (Free Research) Smart information technology (IT) practices reduce the environmental impact of conducting business, and help small and medium-sized businesses (SMBs) reduce expenses.
(WHITE PAPER)
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Webcast: Emerging Opportunities for Accounting Firms in a Changing Economy
by BlackBerry
November 2009
- (Free Research) The global economy has gone through a painful restructuring in the last year. The economic downturn has however presented many opportunities for firms to cut costs and enhance their productivity. In this webcast you'll learn how to leverage those opportunities using Blackberry® solutions for accounting firms.
(WEBCAST)
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Effective Strategies for Capturing the Voice of the Customer
by SPSS Inc. Worldwide Headquarters
March 2009
- (Free Research) This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
(WEBCAST)
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How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats
by Webroot Software, Inc.
September 2009
- (Free Research) This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats.
(WHITE PAPER)
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eGuide: Windows Mobile 6.5: Enabling Business Mobility, Today and Tomorrow
by Microsoft
November 2009
- (Free Research) In this e-Guide, we recap Windows Mobile OS's evolution and look at the wide array of Windows Mobile-powered devices available to untether today's workforces.
(EGUIDE)
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Unprotected Laptops: The Million Dollar Gamble: How Much Can Your Company Afford to Lose?
by Dell, Inc.
January 2009
- (Free Research) Read this white paper to learn more about laptop security and how asset and data protection solutions from Dell can help save your company millions of dollars.
(WHITE PAPER)
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