Field Service Companies - Mobile & Wireless Guide Results for Field Service Companies
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Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability
by SAP AG
January 23, 2009
- (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.
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Making the News: Dell helps a media company maintain its competitiveness in the evolving news business, reducing the time needed to publish breaking stories by 50 percent
by Dell, Inc. and Intel
February 01, 2008
- (Free Research) This case study looks at Media General a large regional communications company with over four dozen TV stations and newspapers plus an extensive online service. With the rapidly growing demand for online services and the changing online environment Media General turned to Dell for solutions.
(CASE STUDY)
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Has 3D’s Time Come? TurboSquid ushers in a new golden age for 3D using a Dell mobile workstation—outperforming a desktop by up to 15%
by Dell, Inc. and Intel
February 01, 2009
- (Free Research) Read this case study to see how Dell’s Precision mobile workstation enabled TurboSquid, a 3D media company, to leverage their product and focus on the work and not the hardware.
(CASE STUDY)
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Leveraging WAN Application Delivery Solutions to Accelerate and Secure Your Software-as-a-Service Capabilities
by Blue Coat
March 2008
- (Free Research) This whitepaper examines the business implications of the SaaS movement, the escalating performance and security expectations, and how a growing number of companies are safeguarding and accelerating these ondemand applications with proxy-based wide-area network (WAN) application delivery solutions.
(WHITE PAPER)
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IT Briefing: Managing the Mobile User -- Best Practices for Technology and People
by Orange Business Services
April 2009
- (Free Research) The purpose of this IT Briefing is to help you overcome some of the common hurdles of mobile management and implement a mobile strategy that will put your company where it needs to be, a mobile strategy that will follow all the issues that relate to IT going forward.
(IT BRIEFING)
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Enable Your Workforce with True Anytime, Anywhere Connectivity
by Dell, Inc.
December 2008
- (Free Research) In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say.
(ANALYST REPORT)
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High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live
by Microsoft
September 2009
- (Free Research) Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.
(CASE STUDY)
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HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server
by Hewlett-Packard Company
September 2009
- (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.
(WHITE PAPER)
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Which Off-line CRM solution for Field Force?
by Wipro Technologies
October 2009
- (Free Research) This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
(WHITE PAPER)
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How To Ensure "Always-on" Blackberry High Availability & Disaster Recovery with Marathon's everRun®
by Marathon Technologies
September 2009
- (Free Research) This paper will discuss why common practices for protecting the Blackberry environment are not the most effective, and how Marathon's everRun® software works as the better solution for achieving high availability for both physical and virtual environments.
(WHITE PAPER)
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Aberdeen Report: Five-Step Mobility Management Plan for Lowering TCO per Mobile Employee, Reducing Risk and Increasing User Productivity
by BoxTone
October 2009
- (Free Research) This complimentary Aberdeen report details how best-in-class companies are using a 5-Step Mobility Management approach to take control of their burgeoning mobile infrastructures. A must read for IT executives looking to cut mobility TCO and support costs, reduce security risks and increase mobile user productivity.
(ANALYST REPORT)
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Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative
by BoxTone
October 2009
- (Free Research) In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
(WHITE PAPER)
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Optimizing The Value of Your Subscriber Data
by Hewlett-Packard Company
September 2009
- (Free Research) Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information.
(WHITE PAPER)
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Four Key Ingredients for Successful Mobile Services
by Hewlett-Packard Company
September 2009
- (Free Research) To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.
(WHITE PAPER)
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Giving Nurses More Time to Care
by LogMeIn, Inc.
September 2009
- (Free Research) The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.
(CASE STUDY)
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eGuide: Securing Corporate Data on Your Laptops
by Dell, Inc.
September 2009
- (Free Research) In this series, independent information security expert and noted author Kevin Beaver discusses laptop security issues he has recently seen in the field that you may not have considered or that you might be looking at from the wrong perspective.
(EGUIDE)
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Every Man's Guide to Combat Threats Within Your Organization
by ISC2
June 2009
- (Free Research) This eGuide highlights how mobile computing is more than just a trend, what cybersecurity experts have to say about information warfare, and what you can do to enhance team intelligence.
(EGUIDE)
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Mobile Banking: A Bright Spot Within A Struggling Financial Services Industry
by BlackBerry
June 2009
- (Free Research) Watch this informative webinar to learn about the history of mobile banking, consumer and ecosystem trends driving mobile banking opportunity, moving banks from inquiry to revenue, and much more!
(WEBCAST)
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Webcast: Winning Strategies for the Evolving Legal Marketplace
by BlackBerry
October 2009
- (Free Research) In this webinar, you'll learn about the rapidly changing state of law firms, how law firms must pay closer heed to business management issues to remain competitive. You'll hear the voice of the client and what law firms must do to succeed in the face of change.
(WEBCAST)
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eGuide: Defining a cost-effective mobile IT strategy
by Dell, Inc.
September 2009
- (Free Research) In this series, Craig Mathias explores the various ways mobility solutions can be used successfully and cost-effectively in your enterprise.
(EGUIDE)
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eGuide: Windows Mobile 6.5: Enabling Business Mobility, Today and Tomorrow
by Microsoft
November 2009
- (Free Research) In this e-Guide, we recap Windows Mobile OS's evolution and look at the wide array of Windows Mobile-powered devices available to untether today's workforces.
(EGUIDE)
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Remote Support Center Solution -
30 Day Free Trial!
by ScriptLogic Corporation
September 2009
- (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
(TRIAL SOFTWARE)
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Microsoft Dynamics CRM Online Case Study: Data Reduction Systems
by Microsoft
September 2009
- (Free Research) Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.
(CASE STUDY)
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New Wave of Mobile Development Innovation
by Intel
October 2009
- (Free Research) This article provides an overview of Moblin v2, its new SDK and details key features, including social networking integration, a new user-interface framework, a fast-boot environment, and graphics performance enhancements. Learn why Moblin v2 will accelerate the next rush of mobile innovation.
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Comparing Research in Motion and Microsoft Mobile Solutions
by Microsoft
December 2008
- (Free Research) This paper compares the Research In Motion BlackBerry solution with the Microsoft® mobile solution by analyzing features of the user experience and the administrator experience.
(WHITE PAPER)
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