Field Service Dispatch Systems - Mobile & Wireless Guide Results for Field Service Dispatch Systems
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Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability
by SAP AG
January 23, 2009
- (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.
(ARTICLE)
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Which Off-line CRM solution for Field Force?
by Wipro Technologies
October 21, 2009
- (Free Research) This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
(WHITE PAPER)
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Mobility Management the ITIL and ITSM Way: An Enterprise BlackBerry, iPhone (and Beyond) Imperative
by BoxTone
October 08, 2009
- (Free Research) In this Handbook, you'll learn how Mobile User Management has emerged as the most effective application of ITSM leveraging ITIL to support mobile user connectivity and mobile application access.
(WHITE PAPER)
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Making the News: Dell helps a media company maintain its competitiveness in the evolving news business, reducing the time needed to publish breaking stories by 50 percent
by Dell, Inc. and Intel
February 01, 2008
- (Free Research) This case study looks at Media General a large regional communications company with over four dozen TV stations and newspapers plus an extensive online service. With the rapidly growing demand for online services and the changing online environment Media General turned to Dell for solutions.
(CASE STUDY)
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Giving Nurses More Time to Care
by LogMeIn, Inc.
September 16, 2009
- (Free Research) The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.
(CASE STUDY)
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eGuide: Securing Corporate Data on Your Laptops
by Dell, Inc.
September 01, 2009
- (Free Research) In this series, independent information security expert and noted author Kevin Beaver discusses laptop security issues he has recently seen in the field that you may not have considered or that you might be looking at from the wrong perspective.
(EGUIDE)
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Every Man's Guide to Combat Threats Within Your Organization
by ISC2
June 03, 2009
- (Free Research) This eGuide highlights how mobile computing is more than just a trend, what cybersecurity experts have to say about information warfare, and what you can do to enhance team intelligence.
(EGUIDE)
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Mobile Banking: A Bright Spot Within A Struggling Financial Services Industry
by BlackBerry
June 29, 2009
- (Free Research) Watch this informative webinar to learn about the history of mobile banking, consumer and ecosystem trends driving mobile banking opportunity, moving banks from inquiry to revenue, and much more!
(WEBCAST)
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Webcast: Winning Strategies for the Evolving Legal Marketplace
by BlackBerry
October 05, 2009
- (Free Research) In this webinar, you'll learn about the rapidly changing state of law firms, how law firms must pay closer heed to business management issues to remain competitive. You'll hear the voice of the client and what law firms must do to succeed in the face of change.
(WEBCAST)
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eGuide: Defining a cost-effective mobile IT strategy
by Dell, Inc.
September 01, 2009
- (Free Research) In this series, Craig Mathias explores the various ways mobility solutions can be used successfully and cost-effectively in your enterprise.
(EGUIDE)
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HP OpenCall Media Platform: A Cost-effective, Agile IP Media Server
by Hewlett-Packard Company
September 01, 2009
- (Free Research) Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.
(WHITE PAPER)
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Optimizing The Value of Your Subscriber Data
by Hewlett-Packard Company
September 01, 2009
- (Free Research) Mobile network operators are not exploiting the full value of their most valuable asset—their subscriber information. While mobile network operators may be sitting on a gold mine of subscriber data, they do not have the tools they need to exploit it. This paper explains the avenues available to take advantage of their subscriber information.
(WHITE PAPER)
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Four Key Ingredients for Successful Mobile Services
by Hewlett-Packard Company
September 01, 2009
- (Free Research) To compete and succeed in the changing market, service providers need to enhance their voice offerings and at the same time deliver innovative new experiences for their customers. In this white paper, we present four key ingredients for making this approach work.
(WHITE PAPER)
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eGuide: Windows Mobile 6.5: Enabling Business Mobility, Today and Tomorrow
by Microsoft
November 12, 2009
- (Free Research) In this e-Guide, we recap Windows Mobile OS's evolution and look at the wide array of Windows Mobile-powered devices available to untether today's workforces.
(EGUIDE)
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Remote Support Center Solution -
30 Day Free Trial!
by ScriptLogic Corporation
September 08, 2009
- (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
(TRIAL SOFTWARE)
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Enable Your Workforce with True Anytime, Anywhere Connectivity
by Dell, Inc.
December 01, 2008
- (Free Research) In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say.
(ANALYST REPORT)
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Has 3D’s Time Come? TurboSquid ushers in a new golden age for 3D using a Dell mobile workstation—outperforming a desktop by up to 15%
by Dell, Inc. and Intel
February 01, 2009
- (Free Research) Read this case study to see how Dell’s Precision mobile workstation enabled TurboSquid, a 3D media company, to leverage their product and focus on the work and not the hardware.
(CASE STUDY)
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How To Ensure "Always-on" Blackberry High Availability & Disaster Recovery with Marathon's everRun®
by Marathon Technologies
September 10, 2009
- (Free Research) This paper will discuss why common practices for protecting the Blackberry environment are not the most effective, and how Marathon's everRun® software works as the better solution for achieving high availability for both physical and virtual environments.
(WHITE PAPER)
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Microsoft Dynamics CRM Online Case Study: Data Reduction Systems
by Microsoft
September 09, 2009
- (Free Research) Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.
(CASE STUDY)
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New Wave of Mobile Development Innovation
by Intel
October 28, 2009
- (Free Research) This article provides an overview of Moblin v2, its new SDK and details key features, including social networking integration, a new user-interface framework, a fast-boot environment, and graphics performance enhancements. Learn why Moblin v2 will accelerate the next rush of mobile innovation.
(JOURNAL ARTICLE)
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Comparing Research in Motion and Microsoft Mobile Solutions
by Microsoft
December 2008
- (Free Research) This paper compares the Research In Motion BlackBerry solution with the Microsoft® mobile solution by analyzing features of the user experience and the administrator experience.
(WHITE PAPER)
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How to Calculate The ROI & TCO of Your Mobile Users Before Cost Overruns Blindside You
by BoxTone
October 2009
- (Free Research) This handbook is designed to help senior IT management calculate their organization's mobile ROI and TCO -- using an enterprise environment of 2,000 mobile users to demonstrate the approach -- and includes a 5-step analytical approach for reducing that TCO by as much as 15-20 percent.
(ANALYST REPORT)
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Managing Device Diversity: How To Embrace Employee-Owned BlackBerry, iPhone and Windows Mobile Smartphones (And Make Your CIO Smile)
by BoxTone
October 2009
- (Free Research) This free handbook explains why "enabled compliance" is what IT management and CIOs need to maximize mobile worker productivity while optimizing the balance of service quality, cost and risk to the organization.
(WHITE PAPER)
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Meeting the Demand for Multi-Screen Experience
by Alcatel-Lucent
September 2009
- (Free Research) Consumers today tend to use a wide variety of communications devices and are expecting to get video content delivery to any screen. This videocast discusses a new multi-screen solution and how it can support these market needs.
(VIDEO)
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eBook - The Mobile Enterprise: Taking Wireless Networking to the Next Level
by SearchMobileComputing
September 2009
- (Free Research) Read this eBook to learn how faster, more robust 802.11n WLANs can help your business offer new mobility services to improve mobility and reduce cost through fixed-mobile convergence. Discover how unified communications applications can exploit wireless mobile connectivity to facilitate workforce collaboration and enhance productivity.
(EBOOK)
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