On Line Customer Support White Papers - Mobile & Wireless Guide Results for On Line Customer Support White Papers
Computerworld Mobile & Wireless Guide
home
|
browse
|
register
|
about
|
get listed
Results for keyword: On Line Customer Support White Papers
1 - 25 of 239 |
<<
<
1
2
3
4
5
of 10
>
>>
ALL RESULTS
SOFTWARE
SERVICES AND RESELLERS
HARDWARE
Topics related to your search:
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
by NTR Global
October 29, 2009
- (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION)
VIEW ABSTRACT
|
GO TO
Communications Skills for Remote Support
by LogMeIn, Inc.
September 16, 2009
- (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
Top 10 Most Overlooked Causes of Trouble in a Cisco Network
by Global Knowledge
November 05, 2009
- (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
Human Machine Interface (HMI)
by AutomationDirect
C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.
(HARDWARE PRODUCT)
GO TO DETAILED REPORT
Midmark Aims for Excellence with Efficient Products and Support
by LogMeIn, Inc.
September 16, 2009
- (Free Research) Find out how healthcare equipment and diagnostic product vendor, Midmark, uses LogMeIn Rescue to give helpdesk support to internal and external users, and customers worldwide on their PC's, Macs and smartphones.
(CASE STUDY)
VIEW ABSTRACT
|
GO TO CASE STUDY
IT Impact on Telecommunications Order Fallout - A Survey of Large Global Businesses
by Progress Software
April 01, 2009
- (Free Research) As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
Achieving Service Excellence Across The Enterprise
by Numara Software
February 01, 2009
- (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
Which Off-line CRM solution for Field Force?
by Wipro Technologies
October 21, 2009
- (Free Research) This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count
by inContact
December 03, 2009
- (Free Research) Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
Automating Invoice Processing and Approval Workflows
by ReadSoft
August 19, 2009
- (Free Research) Document automation speeds up the accounts payable processes which can greatly add to a company's bottom line and result in better business processes and increased control. Read this white paper to learn how to automate the AP process and what kind of investments and benefits can be expected.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
IT Economics: CA Infrastructure Management Reduces Operational Costs and Increases IT Efficiency
by CA
July 25, 2009
- (Free Research) This white paper describes the key infrastructure management challenges facing IT managers today. It then discusses how IT teams can improve the economics of infrastructure management by taking advantage of integrated, automated performance analysis and fault isolation technologies.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
Creating and managing value-driven product portfolios
by IBM
June 23, 2009
- (Free Research) The product portfolio decisions you make today will determine whether your company is relevant tomorrow. To increase the chances of marketing a successful product, organizations must deliver products and services to the consumers they value the most, and they must provide those deliverables when their consumers want them. Read on to learn more.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
Effective Strategies for Capturing the Voice of the Customer
by SPSS Inc. Worldwide Headquarters
March 12, 2009
- (Free Research) This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction.
(WEBCAST)
VIEW ABSTRACT
|
GO TO WEBCAST
The Global Small or Medium-Sized Business (SMB)
by Cisco Systems, Inc.
August 14, 2009
- (Free Research) Raymond Boggs, vice president of SMB research for the global market intelligence firm IDC, recently talked to Cisco® about how companies can use unified communications to successfully conduct business in multiple countries - with or without offices in those countries.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
5 Best Practices for Smartphone Support: The Enterprise Guide to Smart Support for Smart Devices
by LogMeIn, Inc.
September 16, 2009
- (Free Research) This paper features real-world examples from US enterprises on how the benefits of keeping mobile devices functioning without interruption are felt on every level of business.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
How SAP Customers Quit Paper: Keeping Inbound Documents Electronic
by Esker Inc.
July 10, 2009
- (Free Research) View this webcast to learn about the advantages of an electronic lifecycle for inbound documents, as well as the benefits of quitting paper and going green. Along with efficiencies and cost-savings results achieved by Esker customers who have quit paper, the web seminar will demonstrate automation of two inbound document processes as examples.
(WEBCAST)
VIEW ABSTRACT
|
GO TO WEBCAST
Web Self-Service: The Cornerstone of Multi-Channel Customer Experience Management
by IntelliResponse
October 14, 2009
- (Free Research) In today’s highly competitive economic climate, there is no margin for error when it comes to attracting and retaining customers. Businesses must now offer more channels of communication, more customer options, and faster responses than ever before.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
Revolution on the Network Edge
by Cisco Systems, Inc.
October 02, 2009
- (Free Research) In this webcast, discover a new aggregation services router with the equivalent capacity of 160 standard routers. Discover how to leverage this technology to improve performance, reduce bandwidth consumption, reduce expenses and much more.
(WEBCAST)
VIEW ABSTRACT
|
GO TO WEBCAST
Legacy Tools: Not Built for Today's Helpdesk
by LogMeIn, Inc.
September 16, 2009
- (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
Unified Communications: Strategic Value, Benefits and the Role of System Integrators
by Hewlett-Packard Company
August 29, 2008
- (Free Research) This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
Presentation Transcript: Optimizing Business Performance with Automated Accounts Payable Processing for your SAP System
by ReadSoft
November 05, 2009
- (Free Research) In this transcript food pioneer Rich Products shares the strategies that streamlined their payable processes, consolidated AP processing from 19 locations to one and saved them six figures in discounts.
(PRESENTATION TRANSCRIPT)
VIEW ABSTRACT
|
GO TO
Optimizing Business Performance with Automated Accounts Payable Processing for your SAP System
by ReadSoft
October 22, 2009
- (Free Research) Attend this webcast to listen as food pioneer Rich Products shares the strategies that streamlined their payable processes, consolidated AP processing from 19 locations to one and saved them six figures in discounts.
(WEBCAST)
VIEW ABSTRACT
|
GO TO WEBCAST
Podcast: Optimizing Business Performance with Automated Accounts Payable Processing for your SAP System
by ReadSoft
October 23, 2009
- (Free Research) Attend this podcast to listen as food pioneer Rich Products shares the strategies that streamlined payable processes, consolidated AP processing from 19 locations to one and saved them $600,000 in early pay discounts.
(PODCAST)
VIEW ABSTRACT
|
GO TO PODCAST
True Convergence Demands a Communication Service Provider that Embraces a Customer-Centric Approach
by Sprint
July 23, 2009
- (Free Research) The purpose of this paper is to describe the attributes of a true customer-centric converged solution. From these attributes, a framework to measure and compare providers' converged solutions emerges. We will conclude with a review of Sprint's approach to offering true convergence to business and government customers.
(ANALYST REPORT)
VIEW ABSTRACT
|
GO TO ANALYST REPORT
Accounts Payable Automation in Oracle - An Investment in the Future
by ReadSoft
August 19, 2009
- (Free Research) Document process automation is an investment that can help turn accounts payable around to become a very efficient and money saving process by getting rid of all the paper and manual processing. Read this paper to learn how document process automation can help save your company money and time, overall adding to your company's bottom line.
(WHITE PAPER)
VIEW ABSTRACT
|
GO TO WHITE PAPER
1 - 25 of 239 |
<<
<
1
2
3
4
5
of 10
>
>>
Get Listed on KnowledgeStorm
|
About KnowledgeStorm
|
Help
The Computerworld Mobile & Wireless Guide is a part of the
KnowledgeStorm Network
.
Solution Index
Recent Searches
1
|
2
|
3
|
4
|
5
|
6
|
7
|
8
|
9
|
10
|
11
|
12
|
13
|
14
|
15
|
16
|
17
|
18
|
19
|
20
|
21
|
22
|
23
|
24
|
25
KnowledgeStorm is brought to you by
TechTarget
, the most targeted IT media.
Copyright © 2009 KnowledgeStorm and TechTarget. All rights reserved.
Privacy Statement
-
Terms of Use
