Professional Services Client Retention - Mobile & Wireless Guide Results for Professional Services Client Retention
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Webcast: Winning Strategies for the Evolving Legal Marketplace
by BlackBerry
October 05, 2009
- (Free Research) In this webinar, you'll learn about the rapidly changing state of law firms, how law firms must pay closer heed to business management issues to remain competitive. You'll hear the voice of the client and what law firms must do to succeed in the face of change.
(WEBCAST)
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High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live
by Microsoft
September 10, 2009
- (Free Research) Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.
(CASE STUDY)
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Microsoft Dynamics CRM Online Case Study: Data Reduction Systems
by Microsoft
September 09, 2009
- (Free Research) Learn why Data Reduction Systems, an information and data retention service provider switched Microsoft Dynamics CRM from salesforce.com to improve all areas of customer management.
(CASE STUDY)
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Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability
by SAP AG
January 23, 2009
- (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.
(ARTICLE)
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Getting Real Time: Deliver Voice, Video and Thin Client Effectively
by Blue Coat
July 09, 2009
- (Free Research) This webcast discusses real-time applications and successful strategies in voice delivery, video conferencing, and thin client delivery.
(WEBCAST)
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Storage for Virtual Desktops - an optimized approach
by HP, Citrix, and Intel
October 15, 2009
- (Free Research) In this webcast, discover how application and desktop virtualization together with blade servers and SAN technology provide the most cost-effective virtual desktop tools for everyone in your organization. Gain insight into how to leverage this approach to simplify your IT systems while improving the productivity of your users.
(WEBCAST)
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How to Protect Data Against Theft and Ensure That it Remains Confidential - No Matter Where it is Stored
by Sophos Inc.
September 01, 2009
- (Free Research) This white paper introduces SafeGuard Enterprise 5.40, an innovative solution from Sophos that fulfills all the requirements a company could have for protecting confidential data on mobile PCs and data media.
(WHITE PAPER)
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CA eHealth Performance Manager Demo
by CA
October 23, 2009
- (Free Research) Download this demo to learn how you can proactively monitor performance of data and voice networks, physical and virtual systems, environmentals, databases and client/server applications across IT, all from one interface, before your business is negatively impacted.
(PRODUCT DEMO)
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Reference Architecture Brief: Dell Virtual Remote Desktop Featuring VMware View 4
by Dell, Inc.
November 24, 2009
- (Free Research) To help simplify enterprise desktop management, Dell and VMware have created a flexible, highly scalable desktop virtualization reference architecture based on Dell™ PowerEdge™ servers, Dell EqualLogic™ PS Series iSCSI SAN arrays, and powerful new VMware® View 4 technology.
(ARTICLE)
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Remote Support Center Solution -
30 Day Free Trial!
by ScriptLogic Corporation
September 08, 2009
- (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
(TRIAL SOFTWARE)
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Enable Your Workforce with True Anytime, Anywhere Connectivity
by Dell, Inc.
December 01, 2008
- (Free Research) In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say.
(ANALYST REPORT)
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Jeweler Moves to Online Services to Boost Productivity and Cut Costs by 90 Percent
by Microsoft
September 01, 2009
- (Free Research) REEDS Jewelers is a full-service, multichannel jewelery retailer with 67 stores in the United States and an online presence. REEDS subscribed to Microsoft® Business Productivity Online Standard Suite, part of Microsoft Online Services, to give employees online access to the latest communications programs.
(CASE STUDY)
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
by NTR Global
October 29, 2009
- (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION)
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7 Ways to Inspire Customer Loyalty with Voice of the Customer (VOC) Initiatives
by Vovici
October 20, 2009
- (Free Research) In the most challenging economic environment in generations, organizations are more focused than ever on retaining customers and maintaining existing revenue. Many businesses have put significant resources into implementing CEM and VOC programs. Read on to learn seven ways to inspire customer loyalty using these VOC initiatives.
(WHITE PAPER)
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Virtual Applications and Virtual Desktops, Decision Criteria
by Citrix
August 25, 2009
- (Free Research) This document will explain how to look at an environment and identify the best solution, a virtual desktop or a server-hosted applications, for each user.
(WHITE PAPER)
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E-Guide: Ensuring Maximum ROI when Developing Mobile Applications
by Sybase, Inc.
June 08, 2009
- (Free Research) This E-Guide explains how enterprises can maximize ROI while mobilizing their enterprise applications. Part one explains three common deployment approaches. Part two discusses the challenges and benefits of each approach. Part three provides tips to help enterprises maximize mobile application ROI. Read this E-Guide to learn more.
(EGUIDE)
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Communications Skills for Remote Support
by LogMeIn, Inc.
September 16, 2009
- (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
(WHITE PAPER)
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What's New in Windows Server 2008 R2?
by Dell and Microsoft
October 13, 2009
- (Free Research) The new Windows Server® 2008 R2 operating system provides a productive and cost-effective server platform with low-cost virtualization, power-saving capabilities, and a superior experience for end users. Read this data sheet to learn more!
(DATA SHEET)
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Protect Notebooks and Data with Intel® Anti-Theft Technology
by Intel Technology Provider
August 01, 2008
- (Free Research) Keeping data secure in a mobile environment is not just a daunting challenge, but a critical requirement. Complying with increasingly stringent regulations in data security and privacy adds additional complexity for companies with mobile users. Read this technology brief to learn about Intel® Anti-Theft Technology.
(WHITE PAPER)
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Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft
by Orange Business Services
July 20, 2009
- (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.
(WHITE PAPER)
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Endpoint Security: Visible Coverage in a Single, Scalable Platform
by Trend Micro, Inc.
January 06, 2009
- (Free Research) Read this brief data sheet to learn how Trend Micro's Endpoint Security Platform delivers pervasive visibility and control, speeds time to protection, and increases management efficiency.
(DATA SHEET)
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Voice over Internet Protocol (VoIP) Phone Hardening-- Part I
by Global Knowledge
May 01, 2009
- (Free Research) This paper presumes that your enterprise already has a data network security policy in place. It examines the many different settings that are available to help secure the Cisco IP Phones from potential hacker attacks, and it looks at a selection of Cisco secure infrastructure technologies that are especially useful for protecting voice systems.
(WHITE PAPER)
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Premier Issue of the CIO Decisions Midmarket Ezine - "The Green Monster"
by CIO Decisions
June 2008
- (Free Research) This document highlights what you need to know about power consumption, server virtualization and outfitting data centers to make the most of the new technologies.
(EZINE)
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Making the Most of Fax Virtualization with Boardless Technology
by Esker Inc.
July 2009
- (Free Research) As a resource to help organizations achieve strategic objectives for efficiency, cost-effectiveness and continuity of faxing operations, this white paper explores the reasons why organizations are embracing fax virtualization as part of their IP strategies and how they benefit from the technology.
(WHITE PAPER)
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EtherScope Analyzer
by Fluke Networks
November 2009
- (Free Research) First responders to network emergencies rely on the EtherScope Series II Network Assistant when it's time for action -- a handheld network analyzer combining essential tools that help network professionals quickly solve the wide range of problems they encounter. Take advantage of our free 5-day trial. Click “View Now” to request your free trial.
(PRODUCT DEMO)
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