Remote Acess Reseller Software - Mobile & Wireless Guide Results for Remote Acess Reseller Software
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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support
by NTR Global
October 29, 2009
- (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION)
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Hidden Dangers in the Mobile Worker Jungle
by Blue Coat
March 2008
- (Free Research) This white paper, offers a number of scalable solutions that are easy for IT to install and maintain, while providing a reliable, faster, and more secure experience for all of the company's mobile and remote workers.
(WHITE PAPER)
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GFI MAX Remote Monitoring and Management Solution -
Free 30 day Trial!
by GFI Software Ltd.
November 2009
- (Free Research) Remote monitoring and management solution that helps IT support companies and MSPs boost revenue, cut costs and improve service. GFI MAX monitors servers, workstations, networks and devices 24/7 alerting via email/SMS and dashboard.
(TRIAL SOFTWARE)
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Reference Architecture Brief: Dell Virtual Remote Desktop Featuring VMware View 4
by Dell, Inc.
November 2009
- (Free Research) To help simplify enterprise desktop management, Dell and VMware have created a flexible, highly scalable desktop virtualization reference architecture based on Dell™ PowerEdge™ servers, Dell EqualLogic™ PS Series iSCSI SAN arrays, and powerful new VMware® View 4 technology.
(ARTICLE)
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Mobile Workforce Productivity: Securing Mobile Connectivity with Two-Factor Authentication
by SafeNet, Inc.
November 2009
- (Free Research) Organizations must now implement a secure user authentication system, which includes two-factor authentication, as a means to secure these remote connections to sensitive network resources and applications.
(WHITE PAPER)
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Remote Support Center Solution -
30 Day Free Trial!
by ScriptLogic Corporation
September 2009
- (Free Research) Supporting remote or travelling workers has become an increasingly high priority for many IT departments. The remote workforce that was once thought of as "merely a trend" has now become the norm.
(TRIAL SOFTWARE)
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Communications Skills for Remote Support
by LogMeIn, Inc.
September 2009
- (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.
(WHITE PAPER)
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How to Cut Overhead Costs Right Now: Connect Remote Workers, Using VPN Security
by Cisco Systems, Inc.
August 2009
- (Free Research) Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings.
(WHITE PAPER)
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Legacy Tools: Not Built for Today's Helpdesk
by LogMeIn, Inc.
September 2009
- (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
(WHITE PAPER)
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Empowering the Mobile Enterprise
by Pivotal CRM, a CDC Software solution
February 2009
- (Free Research) This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity.
(WHITE PAPER)
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Podcast: Protecting Data on the Edge
by Zenith Infotech
November 2009
- (Free Research) In this expert podcast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.
(PODCAST)
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Protecting Data on the Edge
by Zenith Infotech
November 2009
- (Free Research) According to industry statistics, the majority of a typical company's data doesn't reside on data center storage -- it lives on the "edge." The edge may be desktop PCs, laptops or even smart phones and PDAs. In this videocast W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.
(VIDEO)
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Presentation Transcript: Protecting Data on the Edge
by Zenith Infotech
June 2009
- (Free Research) According to industry statistics, the majority of a typical company's data doesn't reside on data center storage -- it lives on the "edge." The edge may be desktop PCs, laptops or even smart phones and PDAs. In this transcript, W. Curtis Preston describes the most effective techniques, tools and best practices for protecting edge or mobile data.
(PRESENTATION TRANSCRIPT)
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How Bad Are the Bad Guys? - The Changing Nature of Web Security Threats
by Webroot Software, Inc.
September 2009
- (Free Research) This whitepaper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing, and other forms of remote access that could all potentially increase the attack surface of the organization. Read on to learn more about protecting your organization from emerging Web-based security threats.
(WHITE PAPER)
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The Evolving Branch Office
by SonicWALL
November 2009
- (Free Research) With nearly 90% of companies operating a virtual workplace and large percentages of employees working away from home office or the primary data center, IT must support ever-increasing numbers of remote and virtualized workers. This E-Guide details the security and optimization best practices for various types of branch offices.
(EGUIDE)
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MobilePASS Software Authenticators Flash Demo
by SafeNet, Inc.
November 2009
- (Free Research) MobilePASS offers the security of strong two-factor authentication in a software token. View this demo and find out how MobilePASS allows you to easily and cost-effectively expand the range of online services offered to employees, customers, and partners.
(PRODUCT DEMO)
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Security and WAN optimization: Getting the best of both worlds
by Blue Coat
October 2009
- (Free Research) As the number of people working outside primary office locations increases, the challenges surrounding security and optimization are becoming more prevalent. This E-Guide details how to maximize the potential of the Wide Area Network while keeping out security threats at all locations.
(EGUIDE)
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Giving Nurses More Time to Care
by LogMeIn, Inc.
September 2009
- (Free Research) The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.
(CASE STUDY)
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Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile
by Microsoft
September 2009
- (Free Research) In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.
(WEBCAST)
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Customer Relationship Management (SAP CRM) Application: Maximize Service Profitability
by SAP AG
January 2009
- (Free Research) The SAP® Customer Relationship Management (SAP CRM) application maximizes the value from each customer by keeping profitable customers loyal, decreasing service costs by increasing efficiency, and increasing service revenue.
(ARTICLE)
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Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success
by Dell, Inc.
May 2009
- (Free Research) Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security.
(WHITE PAPER)
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Comparing Research in Motion and Microsoft Mobile Solutions
by Microsoft
December 2008
- (Free Research) This paper compares the Research In Motion BlackBerry solution with the Microsoft® mobile solution by analyzing features of the user experience and the administrator experience.
(WHITE PAPER)
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Six Secrets to 24x7 Exchange Availability
by Marathon Technologies
September 2009
- (Free Research) The following six secrets to 24x7, disaster-tolerant Exchange will show you how to implement an Exchange environment with zero lost data and continuous application availability—with no IT intervention—in the event of a disaster.
(WHITE PAPER)
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Webcast and Solution Demo - Staying ahead of Threats with Lumension Security Vulnerability Management Solution
by Lumension
January 2009
- (Free Research) Learn how the Lumension Security Vulnerability Management Solution helps organizations effectively minimize security risks through the proactive discovery of IT assets and automated remediation of software and configuration vulnerabilities.
(WEBCAST)
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Switching Essentials: An Introduction to Network Switching
by Global Knowledge
October 2008
- (Free Research) In this white paper, we will address the basics of this Layer 2 technology and help you get your network switch up and running. For our examples, we will use Cisco's 2950 switch.
(WHITE PAPER)
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